Carolyne Hill: Identity design

This week we were joined by Carolyne Hill, who shared her honest and inspiring journey through the design industry, all the way from her A levels to her position now as identity designer, creative director and founder of ChillCreate.

 

Creative journey

Being “made of Brixton”, Carolyne was brought up surrounded by culture and endless creativity – she credits Brixton as her influence for her passions, for the things she’s interested in, and importantly for the things she wants to design and create. While completing her A levels, Carolyne didn’t receive much encouragement to follow her creativity. After expressing an interest in fine art and fashion, Carolyne was met with “don’t do that, you’ll be a starving artist”. Despite this pushback, her interest in people, problem solving, discussions, and debates, set her up nicely for her career in designing for people, and designing for good.

Carolyne’s experience of getting her first job began after seeing a Craigslist ad, knocking on their studio door, being met with laughter as the ad was about five years out of date, and subsequently being invited in. Carolyne left that studio with an internship, showing that sometimes relying on the power of human interaction gets results. The internship saw her designing retail displays and Christmas decorations for department stores, which was the foundation of Carolyne’s career in the creative world, and this acted as a leg up to getting her first design job.

Made of Brixton visual
Made of Brixton visual

 

Learning by doing

One of her first responsibilities as a Graphic Designer was designing Tesco car-park signage, and while Carolyne described this as an unglamorous task, she had a lot of fun as the job allowed her to travel across the country. This environment was fast-paced, and very hands on, learning how to do most things on the job. Carolyne gave students a useful tip, that when you don’t know what you’re doing, “find somebody who does”.

After that first job, Carolyne went travelling, realising the importance of expanding your environment and expanding the network of people around you. She highlights the importance of making use of the network you already have – your cohort, your peers, and your friends. She even noted that in many of the jobs she entered, there were people from her network, and importantly noted ‘that’s your first in’.

Carolyne’s next job was working for a design agency where she designed for a wide array of clients, from the Royal British Legion, to Wimbledon, to Krispy Kreme. While some were great, some didn’t sit right with who Carolyne is and what she believes in, and while this upset her, it was also the trigger that made her think “what’s next”. While working for this agency, Carolyne always made sure to do things for herself, like poetry readings, club fliers and organising events, constantly building her network. When Carolyne had finally had enough of the ‘corporate work’, her mentor, Jon Daniels’s advice was ‘just go and do it, Kaz, you can do it’.

List of some of the clients Carolyne worked with while at the agency
List of some of the clients Carolyne worked with while at the agency

 

Finding your spark

After feeling like she had drifted from her roots, and lost touch with what brings her joy, Carolyne created ChillCreate – her personal brand, and childhood ambition combining fashion, identity and positivity. Carolyne was proud of not only doing something that she wanted to do, but also something she was told was ‘not for her’. While she did enjoy fashion, Carolyne soon realised that what she truly cared about was sustainability and the “people aspects to life”. Carolyne found that she wanted to meet other designers, other women, other people that were a bit more like her.

ChillCreate as a fashion brand
ChillCreate as a fashion brand

 

Brixton House

One of the first major projects Carolyne took on after establishing ChillCreate was the identity for the theatre, Brixton House, an opportunity that felt especially meaningful given her roots. Knowing how deeply the area shaped her, Carolyne approached the pitch not only as a designer but as someone who understood the community the theatre serves. She joined forces with two collaborators to form a small but powerful team, creating a bold and energetic proposal that spoke to Brixton’s spirit. Carolyne highlighted that “you need a good team to pull off a good big project”.

Winning the project marked a turning point; it was the moment she realised she could hold her own competing for large-scale work. Working closely with architects and the theatre’s leadership, she helped influence decisions far beyond the logo, shifting interiors, injecting colour, and pushing for a more vibrant expression of the building’s identity. Today, Brixton House remains one of her closest clients, referring to herself as “a brand guardian of sorts”.

Brixton House's brand identity on display
Brixton House’s brand identity on display

 

The World Reimagined

Following Brixton House, Carolyne pitched for another ambitious commission, The World Reimagined, a UK-wide public art and education project exploring Britain’s relationship with transatlantic histories. The brief came through a trusted connection, highlighting again how networks and conversations often open unexpected doors. Although the project was complex and difficult to grasp at first, the creative concept evolved from a desire to express learning, connection, and shared narratives.

Working with a strategist, Carolyne developed an identity centred on a globe-like form that symbolised strands of knowledge coming together. What made the pitch successful wasn’t only the visual strength, but the way the idea carried meaning, with the symbol described as a shared vessel for understanding. In Carolyne’s words, “it was a wonderful project to work on… it went round the whole of the UK”, with some of the globes even landing here on University of Reading’s campus.

The World Reimagined's brand identity on display
The World Reimagined’s brand identity on display

Africa Fashion

Carolyne’s work on the V&A’s Africa Fashion exhibition marked a significant moment in her career, bringing together her love of design, culture and storytelling. Collaborating with a young Black-owned architecture practice, Carolyne created “an identity which wasn’t cliché,” as she “didn’t want to trivialise it or make it seem lesser than”. This is an important takeaway for students on designing respectfully and considerately. The team drew inspiration from architectural forms and traditional entryways, developing a system of arches and bold structures that honoured the artistry behind the garments and objects on display. For Carolyne, the project reaffirmed how design can elevate narratives that deserve greater visibility, while also showing how research, sensitivity and collaboration can transform an exhibition into a powerful cultural statement.

V&A Africa Fashion exhibition's brand identity on display
V&A Africa Fashion exhibition’s brand identity on display

 

The Missing Thread

Carolyne’s exhibition work allows her to combine her graphic design experience with her long-standing interest in social history. The Missing Thread at Somerset House, which examined Black contribution to British fashion, pushed her to work collaboratively with curators, architects and young designers. The project challenged her team to visually “disrupt” traditional formats, and one of the defining elements emerged unexpectedly from an intern’s experimental, almost throwaway sketch. For Carolyne, it became a reminder that “all ideas are valid”, and that open creative dialogue is essential.

The Missing Thread exhibition's brand identity on display
The Missing Thread exhibition’s brand identity on display

 

Thank you Carolyne, for sharing such an honest and uplifting look into building a career shaped by passion and curiosity.

 

Advice for young designers

  • All ideas matter
  • Design a life you love
  • You can always reflect on where you are and think about what’s next
  • Design a life, not just a portfolio
  • Prioritise what aligns with your values
  • Design for Chiropractors and Osteopaths, your back will thank you!
  • “Ask for the brand guidelines… ask to see what was done before. When you know what was done before, you understand the standard you have to respond to.”

 

– Written by Sam Buxton

– Edited by Tommy Molnar

Kate Dawkins: Projection design

To kick off this year’s Baseline Shift sessions we welcomed Kate Dawkins, founder of Kate Dawkins Studio, who shared her fascinating experiences with projection design, speaking about her journey as a graphic design student into her role now.

 

A designer’s journey

Growing up in a deeply creative household with a father who built furniture and a mother who had a ‘dab hand at making beanbag frogs’, Kate was always drawn to creative fields, in particular the arts, wanting to become a famous ballet dancer. From Helvetica curtains, to drawing with a spirograph, Kate from a young age was curious about patterns, formations and colour. Starting out as a graphic design student, her world then was full of typography, grids and composition, with a strong focus on ‘clarity, order and storytelling on a page’. Her degree was very much about learning the rules about graphic design. She then went on to undertake a master’s degree at Central St Martin’s in visual communication which was an exciting time for creative expression and pushing the boundaries, particularly regarding music and emerging technologies.

‘Curiosity pulled me forward’; there was a real question on what happens when design moves and this is where she began to look at the role of the viewer. This curiosity took Kate into the realm of moving graphics in the form of title sequences, broadcast graphics, commercials and music videos. This is where she would create club visuals for ‘Sound of the Asian underground’ and, more notably, where she would be scouted by American photographer David LaChappelle on her take for Elton John’s ‘Are you ready for love’, finding herself working on a massive live production creating the pop art visuals for Elton John’s Las Vegas show in 2004.

Elton John stage visuals
Elton John stage visuals

 

Designing for live events

Kate proposed factors to consider when designing for live audiences. She expressed you could be designing for 80,000 people in a stadium or one at home sat watching tv, acknowledging people experience live events in different ways; but how do you reach them all? She highlighted 3 key components, the first being instant impact, which is all about creating bold visuals anyone can grasp in seconds. The second was emotional resonance, what emotions do you want to evoke from the audience in that moment? And the last was deeper meaning, looking at symbolism and detail that lingers afterwards. An example of this was her project for remembering WWI Passchendaele. This was the first building projection Kate undertook for the commemoration of the 100 years since the Battle of Passchendaele. Here they created a giant typographic poem by Siegfried Sassoon projected onto the building, breaking up into layers to hit these three components of design.

Projection for Passchendaele
Projection for Passchendaele

 

Storytelling at scale

‘At scale storytelling is what carries you from first sketch to the live show’. Kate begins with research and listening to the client, as well as gaining context for the project, the background and history. Moving on to expressing this visually, Kate looks at concepts and storyboarding, crucially through initial sketches. The next stage looks at rehearsal and refinement – depending on how technology is acting up on the day requires the need for onsite technical changes right up to delivery. Something impactful Kate mentioned was ‘One chance, no do overs’ – even reading this quote gives that sense of adrenaline rush when you have one chance to get it right on the day!

Kate's concept storyboarding
Kate’s concept storyboarding

 

A glance at a case study

One of the many inspiring case studies Kate walked us through was her involvement in the ‘Islamic Arts Biennale’. Here Kate mentions it’s not only the audience you’re designing for in the seat, but the cultural and architectural impact of a space. Starting with a complete blank canvas, an old airport terminal, Kate worked together with architects to design the space. The task was to ‘create an abstract introductory film that set the emotional tone – communicating both the heavenly and earthly aspects of the exhibition’. This was combined with studying and portraying centuries worth of history through the artifacts, looking at how to portray their identity through materials and textures. This translated into a piece of moving images, achieving an exhibition that felt ‘contemporary and timeless’, as well as encompassing the emotional journey of the audience.

Exhibition for Islamic Arts Biennale/Almadar
Exhibition for Islamic Arts Biennale/Almadar

 

The power of people

Collaboration is something Kate valued to be most important when it comes to any project. Although her team in the studio is made up of only two people, it takes a lot to get a live production up and running, requiring involvement from producers, editors, runners, choreographers etc. Kate expresses the role of design here is to ‘lead, listen and bring clarity out of complexity’ because live events cannot be conducted alone.

List of job roles involved in the collaborative process
List of job roles involved in the collaborative process

 

Technology with purpose

Technology serves a crucial purpose, with tools being an important part of the process.

The beginning of Kate’s career used predominantly analogue techniques, with even the Elton John music video being created in this way. Kate mentions computers can feel quite soulless and highlights the need to keep tactile elements – she ensures that there are always materials to experiment with that can be found around her studio. Kate used this in a live event for the 2012 Olympics, where she tore up fanzines and abandoned digital outputs for a Sex Pistols piece. Something that resonated with students was We go to a lot of effort to make things that most people won’t even see, but I’ll know and that’s important’

Sex Pistols piece in 2012 Olympics
Sex Pistols piece in 2012 Olympics

 

Thank you, Kate, for an inspiring talk into this world of live event design!

 

Advice for young designers

  • Start small, think big
  • Learn to love the dark – lean into enjoying what the project could be
  • Build skills across disciplines
  • Collaboration is everything, best work happens together
  • Design for emotion, not just aesthetics
  • Protect your curiosity

 

 

– Written by Amirah Yasin

– Edited by Tommy Molnar

EBP Rebrand (RJ00692)

Context

The client is a non-profit company whose mission is to “unite education and business to inspire and equip our future workforce for tomorrow’s workplace.” EBP are re-branding to modernise their current identity with the aim to appeal to both corporate and young people alike. The client aims to relaunch with their new branding for the upcoming academic year starting September 2025.

 

Restated brief

Aim of the project

The client aims to move away from the current, ‘dated’ logo and create a modern, professional, and trustworthy feeling through updated branding.

Objectives

Through a detailed analysis of both the client’s current branding and that of their competitors/comparators, new branding will be developed with the aim to create a more positive impact for the different stakeholders. 

Deliverables

  • A logo
  • A set of clear and easy to use brand guidelines
  • Five editable Canva templates for social media
  • Linkedin Banner
  • Facebook Banner

How the deliverables will be measured:

Client feedback will determine the reception from internal and external stakeholders both throughout the design process and when the new branding and logo launch.

User needs:

The new logo and branding should aid in the business appearing modern, trustworthy and professional to the user. The client has two very different stakeholder groups, one being corporate professionals and the other being young people who may benefit from the charity. Both of these user groups’ individual needs must be considered and met within the re-brand. Some key needs are to be approachable, friendly, and empowering, while also being professional, reliable and sleek.

Notes from initial client meeting:

  • The client has explicitly stated that there are a few things to avoid while re-branding. These include: Primary colours and clip-art-style imagery.
  • The client has already brainstormed some elements that the new logo could take inspiration from, such as bridges (bridging business and education), business, and people.
  • EBP’s brand values as stated by the client are to be reliable, trustworthy, professional, and to have a positive impact to both businesses and education.
  • The client mentioned that while EBP is a charity, they are also providing a service for businesses (e.g. by helping them to meet their corporate social responsibilities).
  • The client was open to investigating the current strap-line and potentially suggesting alternatives.

Schedule

EBP re-brand schedule
Fig 1 – EBP re-brand schedule

 

Research

Branding workshop

After receiving the brief for this job, our team were fortunate enough to be invited along to a workshop run by Chris Washington-Sare, specifically on re-branding charities and non-profit organisations. This is where we were introduced to brand archetypes, symbolic colour interpretations, and some ‘deceptively simple brand questions’ that can be used to dive into the meat of what the brand really stands for, who they are, and who their target demographic is.

Comparator and user research

After using some of these questions and techniques in our initial client meeting, we began to research brand comparators (fig 2), and develop user personas for the different types of stakeholders involved (figs 3–4). This brief had the challenge of targeting both corporate and young people alike, so developing these different personas was key to understanding the requirements of both.

 

EBP comparators
Fig 2 – EBP comparators
User Persona (Jason)
Fig 3 – User Persona (Jason)
User Persona (Sarah)
Fig 4 – User Persona (Sarah)

 

Logo sketches

Initial sketches

After reviewing the meeting notes, we began sketching some initial logo concepts, keeping the clients’ words in mind (fig 5). There was a recurring theme of ‘bridging’ education and business that came up throughout our initial client meeting, which was something that we incorporated in a few of the sketched concepts. When presenting these sketches, instead of showing them in their natural state (pen & paper), we took them into illustrator, as advised by our supervisor. Taking the concepts digital and placing them in contextual mockups at this stage helped us to refine some of the ideas and make the message clearer for the client to understand (fig 6).

Initial logo sketches
Fig 5 – Initial logo sketches
Developed logo sketches
Fig 6 – Developed logo sketches

Developed sketches

After presenting the client with the six refined concepts, the clients decided to move forward with Concepts D, and E, (fig 7) combining the two, with the clients requesting one logo using the full organisation’s title ‘Education Business Partnership’, and one using its shortened acronym ‘EBP’. It was at this stage that the client mentioned that different sectors of the organisation are currently separated and categorised by four assigned colours. As redesigning the organisation’s website was out of the scope of this project, the client asked if we could incorporate four different colours in the developed concept. This prompted the idea to add a third element to the bridge icon (fig 8), meaning that, including the colour of the type, a total of four colours would be incorporated in the new logo concept.

Logo concepts D & E
Fig 7 – Logo concepts D & E
Logo tri-colour
Fig 8 – Logo tri-colour

 

Logo refinement

Refining logo structure

After deciding to add the third element into the icon in the form of a shadow along the bridge, we moved to looking at the overall silhouette of the logo, in both its short and long format. After feeling like the long-format logo was a little heavy/busy with the icon running along the entire length of the type, our supervisor, Greg Bunbury helped us come to the ideal solution of shrinking the icon, so that it still hugs the letterforms and allows the type to stand on its own (fig 9).

 

Refined horizontal logo
Fig 9 – Refined horizontal logo

Colour variations

After finalising the format and structure of the logo variations, it was time to experiment with colour palettes. We then presented the client with five options (fig 10), and Concept B  (fig 11) was chosen as the colourway for the final branding.

Colour Developments pitch deck
Fig 10 – Colour Developments pitch deck
Logo chosen colour
Fig 11 – Logo chosen colour

 

Social media

Editable Canva templates

With the logos finalised, it was time to begin considering EBP’s social media and working on some templates that the clients can use moving forward. After investigating the organisation’s existing social media, it became clear that they would need posts to, advertise their volunteering events, showcase work experience opportunities, post quotes from stakeholders, and display general photographs taken from various events. Templates were created for each of these on Canva (fig 12), which brought with it the challenge of not being able to use our chosen typeface, Satoshi. We considered creating the templates in Figma, and providing instructions for the client, however, after a discussion with the Real Jobs team, it became clear that choosing a suitable alternate typeface on Canva was the most logical solution to allow for ease of use for the client.

 

Editable social media
Fig 12 – Editable social media

Introductory assets

While editable post templates were important to provide the client with, we also pitched three pinned posts for the organisation’s Instagram page, as well as LinkedIn and Facebook banners, to act as introductory assets when users land on their socials (fig 13). As the rebrand is due to be launched after the time that this blog post was written, we have included a mockup of what the organisation’s instagram would look like with the templated social media posts (fig 14).

Uneditable social media posts
Fig 13 – Uneditable social media posts
Instagram mockup with templated posts
Fig 14 – Instagram mockup with templated posts

 

Brand Guidelines

File sizes

With all of the individual deliverables designed and finalised, we put together a brand guidelines document for the client to refer to and potentially provide to other designers in the future if they decide to rework their site with their new brand identity. Throughout the project, due to large file sizes, we were using WeTransfer to send over deliverables and documents. James Lloyd offered the insight that while this was okay for transferring folders and deliverables, the brand guidelines document being such a large file would make it very difficult for the client to send around internally. After this feedback, we compressed the document into a small enough file to comfortably send via email. This was a good lesson – that when designing, it is just as important to consider the client’s user experience in handling the internal documents, as it is to consider the end-user and stakeholders’ experiences.

Brand guidelines typeface page
Fig 15 – Brand guidelines typeface page
Brand guidelines logo structure page
Fig 16 – Brand guidelines logo structure page

 

Extra Instructional doc.

WordPress instructions

While a full redesign of the organisation’s website was out of the scope of this Real Job, the client still wanted to implement their new colour palette and logos into their existing website. The WordPress website was previously designed by an external designer, so the client did not know how to go about changing the colours of certain areas of the site. This was an exciting challenge for us to investigate, and once we had come to the conclusion that the coloured headers and footers were controlled through WordPress themes along with some custom CSS, we created a simple set of instructions (fig 17) for the client to follow to go about making these changes without impacting the rest of the site.

Website instructions page
Fig 17 – Website instructions page

 

Feedback

Client feedback

“Tommy, Creamy and Diogo worked with us to come up with a re-brand for our charity.  From the initial meeting, the team were excellent, professional and demonstrated a good understanding of our requirements.  The work produced was of a high standard, they listened and acted on feedback and maintained good communication throughout the process.  They demonstrated a high level of professionalism at all times and we were absolutely delighted with the final designs selected.  We would not hesitate to recommend them for any future work and wish them all the best in the future.”

– Kate Barrow (CEO of Education Business Partnership)

 

Reflection

Our experience

Working on this project has been incredibly rewarding, and we are extremely grateful to have had such communicative, active clients who are deeply passionate about their organisation and the rebrand. While we believe that our scheduling and organisational skills were very strong, if we were to redo this project, we would book in specific dates and meetings ahead of time with both the clients and supervisor, to give fixed communication points. It is very easy when working alongside other responsibilities to leave enough time for one another to review the designs before they reach the client, but it is also vitally important to ensure that there is time for the supervisor to review the design work, and this is where we could have improved.

 

By Tommy Molnar, Creamy Li, and Diogo Pereira

Bas Jacobs: Type design

Before the 2025–26 Baseline Shift season officially starts, we are hosting a special pre-season event on 8 October 2025 – welcoming Bas Jacobs, one of the founding members of the independent type collective Underware.

Check out the Underware website here, where you can find out a little more about their new, innovative typeface Kermit:

https://www.underware.nl/