Context

Incognito has cultivated a revolution in Reading’s quiet underground music scene. Springing up from a radio studio, Incognito Radio is the central hub for artists and music lovers to come together through the club events and radio podcasts they provide.  

“Incognito Radio is a collective that works to promote music and culture through whatever means possible. We work in radio, events, publishing and are always pushing for new opportunities to give music and art a platform. From our series of flagship parties with some of the UK’s most exciting DJs and performers to our pop-up events that empower young people to play and listen to a culturally diverse range of genres; we are determined to showcase fresh music in a variety of settings, confidently balancing accessibility and artistic integrity.” – https://www.facebook.com/pg/incognitoradioUK/about/?ref=page_internal

Incognito Radio were looking to strengthen their professional image and branding to help tie together all of their social media and event campaigns under a more coherent image and website. Being an urban, electronic music brand, Incognito already had a substantial vision and image that they had developed for themselves and it was our job to strengthen and develop this to help them grow in the future whilst still keeping an essence of authenticity.

Our design team consisted of Hector Penrose, Callum Bendelow and Jordan-River Low. We all provided different skills and areas of expertise throughout the project. As a group, all 3 of us were familiar with Incognito’s events and music scene before accepting the real job and we had organised the project ourselves. We were also familiar with the co-founders of Incognito before the project so this instantly put us in a more casual situation which we will discuss in more detail later.

Goals

• Develop the existing amateur, expressive identity but with a stronger structure across all mediums to tie social media sites, website and promotional material together under consistent branding
• The ‘big picture’ of the brand should be considered to make it more recognisable and consistent for the long run. This will also help other designers understand the guidelines in the future to keep consistency
• Editable website for purchasing tickets, looking at past events and contacting incognito with social media links a hub for everything they do. It must also be editable for future expansion such as a live radio section
• A more structured social media promotion template for Instagram posters, Facebook event banners considering both content and layout

Deliverables

• Social media and poster templates for future events. Including Facebook, Instagram and a printed poster. PDF and Indesign files
• An editable website to act as the online hub of Incognito. It must be editable for future expansion – they have provided us with a detailed specification for this
• A logo icon to be used as the Facebook and Instagram profile picture keeping with the branding of the existing logo. JPEGs and PNGs
• Brand guidelines document on their overall image and promotional approach to help improve consistency and strengthen their brand and future – ‘big picture plans’. PDF

How the project evolved

Early on in the project though we came across some difficulties regarding a cancellation of an event which we were designing a poster for as this interfered with our schedule. The clients then requested that we design a different poster and logo for something else that wasn’t initially agreed on and it didn’t adhere to the brand guidelines. This problem arose because of the casual relationship we initially had with our clients. We sorted this out by referring back to the brief, explaining that it wasn’t in the contract. This showed the importance of the restated brief and we also realised the necessity of maintaining a professional client relationship throughout the duration of the project in order for tasks to get completed to the highest of standards.

Throughout the project, our main way of communicating between team members and with our clients was through Facebook instant messaging group chats and a private Facebook page where we would arrange meetings to discuss progression and show our work for feedback in a more informal way. However for final submissions we used email to contact our clients in a more formal manner. This also meant that each person had a backed up copy of the work. We also set up a Creative Cloud file that all 3 of us were all connected to where we could post updated work. This enabled each team member to edit the final documents and show design ideas during the making process. It also meant that we were all working on the same final file so each of us had identical copies of all of the work in one accessible place when working from home. This online basis for exchanging ideas between each other was essential as the website side of the project ended up going over schedule and into the summer holidays. However, through the use of our Facebook group page, email and Creative Cloud files we were able to to stay in regular contact with each other to ensure we were all connected on every stage of the design process.

We started the design process by deciding on the brand guidelines which would then govern the rest of the visual design of the other deliverables such as the website and poster templates. The guidelines cover everything from brand identity to logo usage and colour schemes. By starting the project with designing the brand guidelines, they acted as the foundation for the other deliverables and the future image of Incognito.

 

Examples of the brand guidelines

After confirming the overall visual identity we moved on to develop the Instagram and Facebook icons. To do this we simply took the ‘INC’ from the existing INCOGNITO logo in order to stick with the existing logo they had already developed. The ‘INC’ formed a compact square or circle shape to then be used as the profile picture for social media accounts such as Facebook and Instagram.

 

Logo and Icon

After confirming with our clients that they were happy with the brand guidelines and image we had developed, we applied the visual principles to 3 event poster templates: Facebook, Instagram and print. This was to provide guidance for the content, format and style of future promotional material to keep consistency in their image and identity across all mediums. These templates are also featured in the brand guidelines.

Facebook, Instagram and printed poster templates

Once all other deliverables were finalised we started planning and designing the website. We began by going straight into Photoshop to quickly mock up templates and work out the navigation and user journeys. We then moved onto high fidelity mock-ups and here we were able to apply the visual identity from the brand guidelines. The content and specification for the website was provided early on by our clients which massively sped up the whole process.

High fidelity website wireframes

After meeting as a group on a regular basis and constantly keeping in contact with updates on the Facebook chat we finalised our wireframe design with our clients in person and then moved on to coding.

Due to the nature of the coding, Callum was mostly responsible for this process due to his experience. Hector and Jordan were in charge of visual design and helped with coding where possible. Here we learnt how to use our strengths and weaknesses to maximise efficiency within the group.

The coding process ended up taking longer than initially expected and the website side of the project ended up extending into the summer holidays. A new deadline was negotiated for the beginning of 2017 Autumn term. However after leasing with our clients this was not a problem as they were in no rush to get the website live and would have rather have it designed to the highest of standards. We therefore kept in contact with our clients over summer using the Facebook Group chat, Skype calls and screen shares which worked very successfully. Here we learnt that although a project may have set deadlines, it is always important to be flexible for unforeseen events. Please go check out Incognito’s website! http://www.incognitoradio.com/

Overall the project ran smoothly but the problem with using Facebook messenger is that often you could return to your laptop with 100 unread messages between 2 of the group members and then have to read through all of them. For finished work and more official correspondences we always used email to stop this from happening. Facebook was later used for quicker feedback on screenshots of unfinished work and for the purpose it served us well. However in the future we wouldn’t use it as a mode of contact between clients as it reduces formality and structure to the communication. It possibly worked well for this project as we were already familiar with our clients.

How the project was received

After handing over the final deliverables to my client we received an email of thanks. It was satisfying to know that the final outcome was well received and even more so to see the deliverables put to use throughout their social media platforms and on the newly launched website. After we finished the project, all 3 of us had already made plans to stay in contact with Incognito for future design jobs and the website would need future maintenance and editing to keep it up to date. This shows the overall success in our relationship with the clients.

Reflection

On the whole our project was successful, it made us realise the importance of working on a project which we were passionate about and with team members we got on well with as this meant that we could produce work to the highest of standards. Despite not meeting our original deadline of finishing everything by the end of the 2017 summer term, we instead learnt how to re-negotiated the deadline with the clients to have everything done for the beginning of the 2017 Autumn term and this enabled us to produce work to a much higher standard. It was also very rewarding knowing that we were also helping out a student run business and for a cause we are all part of and passionate about. As well as learning technical skills such as wire framing, writing brand guidelines and the process of coding a website from scratch and getting it online, overall the real job project taught us the importance of being mediators and negotiating design differences with team members to meet in the middle and combine ideas. It also taught us the importance of meticulous planning before approaching a design project with a client, however when difficulties did occur we learnt how to negotiate timeframes so everyone involved was satisfied. Finally we learnt the importance of having a healthy relationship with our clients that balances a professional and open correspondence. The main thing we learnt from this project is that even when working for friends and family it is important to maintain a professional relationship in order to keep the structure and standards of the project high.

The success of the project and our relationship with the clients is emphasised through the fact that they have asked all 3 of us to become the design team for Incognito Radio as a part time job next academic year. This is very exciting as we will be able to improve on the branding that we have begun to develop for them throughout this real job and see Incognito Radio grow with our input.

Please go check out Incognito’s website! http://www.incognitoradio.com/

Context

Founded in 2016 and led by Jennifer Christine Stokes, Reside Dance aims to bring individuals and communities together by developing connections to places and others through dance. With a special focus on promoting and celebrating cultural diversity, Reside Dance aims to become Reading’s first dance company to bring its’ residents side by side to celebrate their individual and collective cultures within site-specific places. Drawing upon techniques and processes from dance theatre, social choreography and somatic practice, Reside Dance aims to strengthen Reading’s dance offering by creating innovative, high quality and accessible performances, workshops and programmes that widen dance audiences through its exploration of issues prevalent to Reading life.

The brief

Reside Dance were looking to establish and represent their values through consistent branding and a coherent visual identity, starting with a logo redesign as the foundation for this. They wanted branding to tie together all of their media under one visual identity, both online and printed. The overall aim of the rebrand and logo redesign was to increase awareness and promote the organisation to a larger audience in Reading, showing how they aim to become Reading’s first dance company to focus on promoting and celebrating cultural diversity, bringing residents side by side to celebrate their individual and collective cultures in a community based way.

Being my second real job project and working on my own for this project, I felt prepared for the task. I was in charge of managing myself and my own schedule rather than having to manage other people. Before the initial client meeting I carried out background research into Reside Dance, their competitors and their outlook and during the first and only face-to-face meeting we established a clear set of aims and objectives. Through a list of questions I had prepared before the meeting I was able to find out all of the information quickly and efficiently to then write up the restated brief. During the initial meeting we also decided that our main mode of contact would be via weekly emails. Meeting in person was hard as they job ran over Christmas and my client was also a full time masters student as well as running a Reside Dance. However, emails worked well and we were able to get back to each other on a weekly basis with in depth feedback as we stuck to the restated brief schedule rigorously.

Aims and Objectives

• To establish and represent the company values through strong, consistent branding and visual identity, starting with a logo redesign as the foundation for this.
• To create a coherent and clearly communicated set of brand guidelines for: typefaces, colour palette, layout, imagery
• Tie together all media through the a strong visual identity: posters, flyers, website, social media sites
• To increase awareness and promote the organisation through a strong visual identity.
• Show how they aim to become Reading’s first Charitable Incorporated Dance Organisation that focus on promoting and celebrating cultural diversity, bringing its’ residents side by side to celebrate their individual and collective cultures in a community based way.

Deliverables

1. New logo to be used on multiple applications as jpeg and png files
2. Brand guidelines document including: typographic detailing for all media, colour palette for all media, template example layouts for promotional material as a pdf file

Writing and signing off the restated brief helped me establish the guidelines and timeframes for the project and it was a very useful process to understand and confirm the terms of the contract as at first the deliverables of the project were too vague and negotiable. I ended up producing 2 restated briefs, 1 copy written for myself and 1 for the client only containing what they need to know. This was to keep the clients copy concise and relevant.

The biggest challenge I initially faced was confirming the deliverables as my client wanted brand guidelines with the logo but then asked for ‘future implementation of the brand guidelines’. However, this part of the contract was too vague as there was no timeframe and the project needed a finish date to aim for. Instead, we agreed on keeping in touch after the real job contract expired so the visual identity could be implemented in the future under a separate contract. Alternatively, another student could take on the job in the future and implement my brand guidelines to deliverables such as a leaflets and posters for future dance events.

How the project evolved

Initial stages

Once the restated brief, schedule and deliverables were confirmed I was able to look into the specific needs of the user and client and start looking for ways i could add my own ideas to the rebrand. I started by looking at similar organisations and competitors logos and branding for guidance in terms of colour schemes, typography, imagery and ethos. Here I began to think how each element could be used to promote certain brand values and characteristics.

I began by working on the logo concepts first as they would act as the foundations for the rest of the rebrand. I proposed a range of initial concepts to my client and from there the finer details would follow such as colour schemes and typefaces. After receiving feedback on the initial concepts I began to develop the logos as vectors in Illustrator and we went through multiple different ideas before narrowing it down to two concepts. The weekly email feedback made the sharing of files and timeframe manageable for both of us with busy schedules. Throughout this exploration process I was able to gain a better sense of Reside Dance’s ethos and values through the feedback my client was providing me and this would later help when writing the brand guidelines.

Initial logo concepts

The dancing figure logos are conceptually self explanatory. The concept behind the rounded shape logos was the merging together of different groups of people represented by the overlapping abstract shapes and different colours – creating readings diverse community. The concept behind the geometric, building like shapes was to give a sense of the community coming together in a range of public buildings around reading where the dance performances would be held – emphasising the word reside ‘to have ones home or be situated in a place’ (public spaces around reading). These ideas eventually combined to create the concept of a group of people holding hands from a birds eye view, forming a building like shape  – the community creating a sense of place and space through dance performance. 

– Logo concept explorations

We eventually narrowed it down to the final logo concept after exploring various other possibilities through process of elimination. The client feedback I received was extremely useful during this process as they had a clear vision for the logo and they understood what was possible and what wasn’t. Here I made the requested adjustments from weekly feedback until my client was happy with the concept that fit the overall brand ethos. Once decided on the final concept, I was able to work on finer details such as typography, composition, form and colour. I feel that the weekly feedback approach with both my client and project supervisor worked well as it gave enough time to make the amendments and to consider feedback, giving the project structure.

Final logo

The Reside Dance logo conveys its values and brand through the imagery and colours used. The imagery shows a culturally diverse circle of people holding hands and dancing around the name ‘Reside Dance’ from a birds eye view. This imagery resembles the coming together of different ethnicities to create a strong network and community through dance and movement. The dancing figures also form a shape that resembles a safe public space or building in which the community is performing. The warm colour pallet also resembles the welcoming nature of the organisation as well as cultural diversity.

– Final logo

Brand guidelines

The finished logo worked as the foundation for the brand guidelines document and after I had finalised these visual guidelines I was able to apply them to business card and leaflet mock-ups using copy provided by my client in order to show how the branding would be implemented. The brand guidelines I produced included guidelines for the brand identity and ethos, logo, colour scheme, typography, business card mock-up, leaflet mock-up, Facebook, Twitter and Instagram logo mock-ups. 

   

– Leaflet and business card templates to show how the brand guidelines would be implemented

Final stages

Towards the end of the project my client got ill which slowed down the project as I needed feedback and confirmation to finish the brand guidelines. This resulted in us having to push back the finish date but after some negotiation with my client and supervisor we were able to settle on a later finish date in order to get the best results for the project deliverables, rather than handing over unfinished work. Here I learnt the importance of negotiation and patience when unforeseen circumstances arise in a project.

There was regular communication between me and my supervisor during the final stages of the project as I finalised the logo and brand guidelines. Here I learnt the importance of copy editing and writing in a style that a non-designer is able to understand. I also learnt how important it is to get feedback on designs and written work from other people as I kept missing small errors throughout the brand guidelines. My client, supervisor and peers were all helpful in providing this feedback. My supervisor also helped me tidy up my logo vector file so it was ready for multiple applications at different scales. These are all important skills that I will take forward with me into the future.

How the project was received

After handing over the final deliverables to my client I received an email of thanks. It was satisfying to know that the final outcome was well received and even more so to see the logo used throughout their social media platforms and on their website. It was also reassuring to hear that my attitude was professional and organised as working with a real client was something I hadn’t had much experience with before. After we finished the project, we decided to keep in contact for future implementation of the brand guidelines and any other work Reside Dance might need in the future which further emphasised the success of the project and the relationship with my client.

Reflection

I feel that the final outcome of the project definitely achieved its initial aims, despite working on a project out of my usual comfort zone. Being a charitable organisation, it wasn’t the typical style of work I was used to but this forced me to work out of my comfort zone which was rewarding as I was constantly learning new skills. Working out of my comfort zone also boosted my confidence, making me realise how the skills I have learnt at university are transferable to all styles and areas of design. I feel that if I am able to practice and refine the skills and styles i have learnt on this project, it’s definitely an area of design that I would want to do more of in the future.

I feel that the final outcome of the final logo is a little generic, looking like many other charitable organisation logos. Despite going through a wide range of initial concepts, some with more intriguing messages and visual forms, my client picked one that I wasn’t initially sure about. However, this made me realise that ultimately, the work is being designed for the client and it is my job to provide them with the vision they have for the project. On most other university projects, the work produced would be for myself, under my own guidelines, but here I was working for a client which made me realise the importance of being able to interpret and create other peoples visions. It was also morally fulfilling knowing that the work produced was helping a charitable organisation and the wider community in Reading.

Overall, I feel that the project ran smoothly and this was thanks to having an engaged and enthusiastic client. Now that all of the deliverables are tied together under the brand guidelines document I feel they act as a strong foundation for the future of Reside Dance. The most rewarding aspect of this project was working with a real client as previously I was used to making my own design decisions, based on my own preferences. This project meant that I had to work to a tighter specification where I was designing for someone with different ideas and tastes to my own. At first I found this challenging but I have learnt lots of valuable lessons from it and I feel that I can now handle negotiations and work on feedback (even if I don’t agree with it) in a much more professional way. This is an extremely useful skill that I will take into the future with me.

Final deliverables

– Final logo

  

  

– Example spreads from the brand guidelines